Welcome to AnpadhSarthi.com! Here are some common questions and answers to help you navigate our platform.
1. What is AnpadhSarthi.com?
AnpadhSarthi.com is an online bookstore that offers a wide range of books, including academic, competitive exam guides, fiction, non-fiction, and more. We aim to provide affordable books to readers across India.
2. How do I place an order?
Placing an order is simple:
- Browse our collection and select the book you want to buy.
- Click on “Add to Cart” and proceed to checkout.
- Provide your shipping details and complete the payment.
- You will receive an order confirmation via email.
3. What payment methods are accepted?
We accept multiple payment options, including:
- Credit/Debit Cards (Visa, Mastercard, RuPay, etc.)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Cash on Delivery (COD) (Available for select locations)
4. How long does it take to receive my order?
Delivery times vary based on location:
- Metro cities: 3-5 business days
- Other cities and towns: 5-7 business days
- Remote areas: 7-10 business days We provide tracking details so you can monitor your order status.
5. What is your return and refund policy?
We offer a hassle-free return policy:
- Returns are accepted within 7 days of delivery if the book is damaged or incorrect.
- To initiate a return, contact our customer support with order details and images of the product.
- Refunds are processed within 5-7 business days after the return is approved.
6. Do you offer discounts or promotions?
Yes! We frequently run special discounts and offers. Subscribe to our newsletter or follow us on social media to stay updated.
7. How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your order through the Track Order section on our website.
8. Can I cancel my order after placing it?
Yes, orders can be canceled within 24 hours of placing them. After that, the order is processed for shipping and cannot be canceled.
9. How can I contact customer support?
For any queries, you can reach us through:
- Email: support@anpadhsarthi.com
- Phone: +91 8882557388
- Live Chat: Available on our website
10. Do you provide bulk orders for institutions and libraries?
Yes! We offer special discounts for bulk purchases. Contact us at sales@anpadhsarthi.com for inquiries
Still have questions? Feel free to reach out to us—we’re happy to help!